Ambulance Service / EMS

Avery County Emergency Medical Services began operations on October 1, 1994. We currently operate at the EMT-Paramedic level with twenty four full time employees and approximately twenty part time employees.

We are staffed 24 hours a day, seven days a week with at least two crews and a field supervisor.

Monday through Friday, we operate and schedule a day crew from part time employees in addition to three full time crews. The day crew is staffed from 9:30 am - 6:00 pm and responds from the main station in Newland.

One 24 hour crew is assigned to the Newland base, one is assigned to the Banner Elk base, and one is assigned to the Green Valley Base.


Main Office
Mailing Address:
PO Box 1105
Newland, NC 28657

Main Office
Physical Address:
456 A. Street
Newland, NC 28657

Phone Number : (828)733-8286
Fax Number : (828)733-7004
For Emergencies: Please Dial 911

The Central Base is located at 456 A. Street in Newland, NC
The Banner Elk base is located at 166 Beech Haven Road.
The Green Valley Base is located at 7998 South US 19E


Monday – Friday
7:30 am – 3:30pm


Mike Edmisten, Director